SHIPPING

All orders include a tracking number and insurance. 

ESTIMATED SHIPPING TIME:

Canada:  2 - 7 business days

USA:  3 - 8 business days

International:  4 - 20 business days

** Customs and Import Taxes are the responsibility of the Buyers where applicable**

Due to current global events, delays may occur.  Please allow extra time for orders to arrive. 

Faster delivery services such as FedEx & UPS are available, please email:  hello@LilyLi.Jewelry to get more info.  

 

Lily Li Jewelry Shipping Disclaimer

Please make sure you include all relevant address information (floor, suite, apartment #, etc). In the event you need an address correction, please contact us immediately. Please have your order number and the correct shipping information on-hand. Any orders that are re-directed due to an incomplete or incorrect address will be charged another regular shipping charge. 

Lily Li Jewelry cannot be held responsible for orders that are deemed undeliverable. Customers will be charged for the return shipment, which is equivalent to the original shipping cost.

You will receive a shipping notification via e-mail after your order has been shipped. If you've purchased upgraded shipping, this will include a tracking number and expected delivery date.

If you would like to require a signature upon delivery, please leave a message in the comments section of your order and we'll provide a shipping charge quote.

Shipping Details

Please allow additional time for shipping during promotional sales. Promotional Shipping Schedule: Orders will be processed within 3 business days. As always,

Due to current global events, delays may occur.  Please allow extra time for orders to arrive. you will receive a shipping confirmation when your order is on its way to you.

Non-Holiday or Non-Promotional Schedule: Ground orders placed after 10:00 a.m. EST are processed 3-5 business days Monday through Friday.

Expedited orders placed before 12pm EST are processed the same business day. Holiday and Weekend orders are processed within 72 hours. This includes, but is not limited to Labor Day, Thanksgiving, Black Friday, and Cyber Monday. CA and UK USPS orders will typically arrive in 7-15 business days.

**PLEASE NOTE:  ITEMS MAY BE SHIPPED SEPARATELY BASED ON AVAILABILITY.

 

Shipping Regions

We ship from Canada to the United States and various countries.  

PLEASE NOTE: International shipping charges do not include taxes and duties.

Please contact your country’s customs office for more information on these fees. If an order is placed online, but is undeliverable, you will be responsible for all shipping charges, including duties, taxes and/or customs charges that were incurred while shipping. These charges will be deducted from your merchandise refund.

  

 

Additional Questions 

Please e-mail us at hello@LilyLi.Jewelry